The end of 2021 is forthcoming soon. No wonder accounting and tax practitioners all over are already getting the blues of the busy season. The impending arrival of “31st January" can feel quite dreadful amidst the piling workload.
Catering to the client’s last-minute tantrums can add to your stress of completing the yearend reporting and compliance needs. Have you faced concurrent hassles in addressing the financial reporting and self-assessment tax filing of your various clients in the past? Is every year-ending phase a stress-ridden saga for your firm?
Client management tips to get a grip on the self-assessment necessities of the yearend can enable you to address such scenarios. As an eminent tax and accounting outsourcing company in the UK, Team Initor Global UK apprehends the problems practitioners combat during the concluding phase of the financial year.
From defiant clientele to unorganised tasks, we know that the yearend ruckus can entirely ruin your operational efficiency. Hence, we have some handy cues for accounting firms out there to better deal with the self-assessment requisites of their customers.
Self-assessment client management tips for practitioners
1. Systematic data collection should be your priority
You cannot complete the financial reporting process and file your clients’ self-assessment returns without gathering all the relevant financial records. Waiting till the very last to get the vital data pieces from different customer ventures can be exasperating and risky. It would be best if you got a handle on the data collection process to mitigate the challenges of the yearend better.
A systematized mechanism in data collection and data organization will go a long way. Imbibe the practice of being proactive to gather all forms of business records in your team members. Assign a separate individual the responsibility of overseeing the data gathering activities for more efficiency. We recommend working proactively to get the required details to manage your workload better during the concluding period.
2. Clear communication will lead to better client satisfaction
Maintaining a transparent and dependable communication chain between your team and the clients is fundamental for your business. Notably, during the last crucial moments of the yearend, coordination, and communication is imperative.
No client likes to work with a provider that does not share proper updates about the progress of their accounts and tax returns. With modernized communication platforms and tools, interacting with clients has become very simple.
Instant messaging and reporting have become a painless possibility for all practitioners. Keeping the clients in the loop during the completion of their self-assessment tax return filing and getting their inputs will help you achieve higher satisfaction.
3. Smartly schedule and allocate the tasks over the available time frame
Cutting the yearend’s chaos primarily involves effectively scheduling the overall series of tasks over the available time. Assess your current position and the duration you have till the deadline. Practitioners can consider using smart management tools for scheduling and allocating tasks. You must quantify the amount of workload you have already accomplished.
A solid figure for the number of tax returns that you have ready for filing and those that are yet to conclude will help a lot. Depending on the urgency and complexity involved, you must spread the various client returns throughout the pending time frame.
Duly delegating and timing the tasks will help you survive the January race. True professionals value every minute of their financial year and try to address all types of matters as per schedule.
4. Stay proactive and try to complete the job in advance
No one can deny the perks of beginning early in your tax filing endeavour. Clients do not usually prioritise their self-assessment tax estimation and filing during the initial stages of the financial year.
It’s only when they start feeling the heat of the nearing deadline do they wake up to start with their tax preparation. You cannot wait for the moment when the clients have a realisation regarding their yearend compliances.
Once the tax filing date comes quite close, many customer businesses will emerge with their various tax issues and want you to address them immediately. Hence, you have to understand the relevance of being a step ahead of your client and getting to the actual business sooner than later.
Maintain frequent contact with your different clients regarding their tax preparation requirements. You must team up with your clients’ workforce to make them aware of the criticality of the situation. Staying on top of the accounting and tax preparing needs early on will highly improvise your functioning.
5. Automate your operations
All types of accounting and tax firms have already unearthed the necessity of the right technology. Fin-tech has progressed immensely over the past decade and you can use it to cater to your self-assessment clients adequately. Now, a lot of the activities entailing self-assessment tax filing have got automated.
Even the government authorities have moved on to virtual and digitalised tax filing systems. Thus, you must identify the apt tools and software to lessen the problems of the yearend. You can robust tax preparation software coupled with accounting systems to find accurate and efficient output.
Clients are more likely to rely on entities that are techno-savvy and updated. Hence, it would help if you considered investing in the right techno stack for your firm. The availability of digital software also simplifies the communication and reporting process for accounting firms. You can share real-time intimations about the progress of a given client’s work with them.
Automation systems also simplify tracking and regulating the multiple aspects of your year-long work and the efforts of every staff member. You can save time off tedious work and invest it in deriving more fruitful results. Professionals should emphasise making the most out of their accounting software and tools.
6. Pre-plan and address your resource requirements
If you have a fairly good understanding of the resources you require during the different financial year stages, your worries are lower extensively.
You must jot down the additional infrastructure and workforce you shall need to address the busy tax season and make proper provisions. Finding employees and other infrastructural necessities during the end moment can be time-intensive and complicated. Professionals must seek optimal estimation and utilization of their resources.
7. Keep some buffer period to avoid last-minute catastrophe
The January deadline will not prolong according to adjust the last-minute mishandling and errs. One must consider keeping a buffer period before the actual self-assessment deadline. The availability of such tenure will enable you to manage the completion of your client requirements adequately. Your team’s stress level shall lower substantially, and the quality of service delivery tends to improve.
8. Seek timely external help
Getting astute assistance at the right time is a golden rule for any thriving venture. Professional practitioners should not be reluctant to hire guidance from an expert and experienced provider. Accounting and tax return services outsourcing can lend you the backing you desire.
Remarkable tax preparation outsourcing services for self-assessment tax filing needs- Initor Global UK.
We are a solid team of CAs that can support you to handle the chaotic situation of the yearend. Contact us to know more about our tax outsourcing offerings!